FAQs

 

Products

  • Do you sell original products?

All the products at MiiN Cosmetics are original. They are sold in a pristine state, with their original container and content intact. These products are imported from Korea, given that we are in direct contact with the official distributors. You will receive your treatments and makeup in the best conditions and with a long life span.

 

  • Do you only sell products online?

Of course not! Apart from our website, we have a physical store in Barcelona (Pau Claris, 110) and will be opening new ones in other cities very soon.

 

  • I am looking for a specific product, but you don’t have it…

MiiN Cosmetics is constantly growing, which is why our catalogue is updated regularly. Keep visiting our store to see the latest novelties from Korea!

 

Shipments

  • Do you deliver globally?

Absolutely. MiiN Cosmetics delivers products to practically every country around the world.

 

  • How much does each shipment cost and how long will it take to arrive?

The rates and delivery time vary according to the destination. For further information, click on Shipments and Deliveries.

 

  • I have received the wrong product. What should I do?

If you receive a defective product, you can return it and MiiN Cosmetics will pay the shipping fees. For further information, see our Return Policy.


 

Purchase and Payment

  • What payment methods do you accept?

You can easily pay by bank transfer, credit card, PayPal, COD (Cash on Delivery) or by simply paying in cash. For further information, click on the Secure Payment.

 

  • Can I cancel a purchase?

Once a purchase has been made, it can only be cancelled before shipment. For further information, see our Refund Policy.


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